FAQs Artwork Submission

What file formats are accepted for artwork submission?: We prefer PDF or JPEG files. However, you can also upload TIFF, Illustrator (AI), and Photoshop (PSD) files.
Are there any file formats that you do not accept?: Unfortunately, we cannot accept PNG, Pages (Mac), Publisher, SVG, WEB, HTML, or GIF files.
In what color format should my artwork be supplied?: All artwork must be supplied in CMYK. If your artwork is in a different format, such as RGB, it will automatically convert at the proofing stage, which can alter the colors of your artwork.
What is the maximum file size you can accept?: The maximum file size we can accept is 200 MB in total.
What resolution should my artwork be?: For small format jobs like flyers and business cards, we recommend a minimum resolution of 300 dpi. For large format jobs such as posters and roller banners, the minimum resolution should be 150 dpi. For PVC banners, we recommend a resolution between 75 and 150 dpi.
What does the red line on my proof indicate?: The red line marks the safety area. We make the final cut 3mm outside of this at the blue cut line shown on your proof. Ensure all important text and images are inside the red line to avoid being cut off.
What happens when I upload my artwork?: When you upload your artwork, our proofing tool will review it for issues like resolution and color settings. If your artwork is in RGB, our tool will detect a color issue and notify you. If you are satisfied with the converted color, you can approve your artwork. However, we advise double-checking this.
What should I do if I'm not happy with my proofs?: If you're not satisfied with your proofs, do not approve them. Contact our studio team, explain the issue, and we will assist you.
How does manual artwork checking improve quality?: We believe in precision, so we manually check all artwork. Automated systems can miss small details, but our manual checks ensure meticulous review, catching even the smallest errors and ensuring the highest quality print output.
Is an imprint necessary for election materials?: Yes. Election materials must legally include an imprint with the name and address of the printer, the promoter of the material, and any person on whose behalf the material is published. For more information, visit the Electoral Commissioner's website.

Our address for imprints is: Route 1 Print, Unit 1 Brookfields Park, Manvers Way, Manvers, Rotherham, South Yorkshire, S63 5DR. Alternatively, you can use your own details if you have an in-house print facility.
Why is there a white border on my artwork?: We may add a white border to the artwork due to a bleed or safety issue, often because the text is too close to the trim edge. The studio team cannot extend the bleed for you in such cases.
Can I get a custom check for my files and order?: This depends on the files and the order. Our studio team will need to review this for you.
What is the minimum text size recommended for standard products?: For text, we recommend no smaller than 8pt on standard-sized products.
Where can I find your templates?: All of our templates are available online. If you can't find what you're looking for, please contact us, and we will be happy to assist you.
Can you verify how my file is set up?: Yes, this depends on how the file is set up. Our studio team will check this for you as part of the artwork process.